FAQs

How do l order a video message?
1. Add your favorite song or let us choose a song. Our friends from Africa will dance to this wonderful song.
2. Write 2 - 4 phrases on the board to express your wishes and then choose a phrase for the group to recite by heart.
3. Add a photo of the person you want to surprise.
4. After the video is created, it will be sent to your email address within 1 - 2 days. Please pay attention to your spam folder. If you want us to send the video directly to the person you surprise, please give us their email address.

How can l add a song?
When ordering a video message, you can always add a song of your choice. No inspiration or can't you find a suitable song? That is not a problem, because then we will choose a song for you that is completely tailored to your message.

How long does a video last?
A video lasts about 40 to 60 seconds . The perfect length to share your video message with your friends on your social media :)

Is it only for Birthdays?

No, we can make videos for every occasion like a Graduation, Father's day or mothers Day, Christmas, New Year's Day and other holidays

Do we share recordings on social media?

Only with your permission! Write us a message with your order number and give us permission to share your recording.

What languages do they speak?

The men in the video speak multiple languages: English, German, Dutch, etc.

Can I let them say everything?

We expressly ask you to keep it idy. lf we notice something in your application that is inappropriate, we will address you to change it.

Am I entitled to a refund?

Unfortunately there is no refund. Each shot is made to special order according to your wishes. In case of exceptionalcircumstances, please contact us by mail: email: forbirthdaygreeting@gmail.com

How can I get in touch?

Our customer service is available from Monday to Friday from 08:00 to 23:00 . You can reach us by email: forbirthdaygreeting@gmail.com

I have not received my Order

We send out ALL orders in time, some of the E-mails may land in SPAM, please also take a look at it. If you still can't find it, feel free to message us and we will send you that one more time :)